Leadership

Jim Ernest

President and Chief Executive Officer

Date of Hire: May 1996

Education: Mr. Ernest holds a BA, Economics from San Jose State University and an MBA from St. Mary's College, Moraga, CA. He is also a graduate of the Credit Union Executive Society's CEO Institute.

Mr. Ernest began his career in the savings and loan industry and worked in banking and credit unions for over 30 years. Prior to working for Provident, Mr. Ernest was Vice President and Director of Mortgage Operations at Continental Savings of San Francisco, and managed the mortgage operations for a commercial bank. He was an advisory member of the Fair Lending Consortium of the Bay Area, a member of Freddie Mac's National Credit Union Advisory Council and a member of the National Advisory Council for the CUNA Mutual Mortgage Insurance Company. He is currently on the Board of Directors of Catalight Foundation and serves as Treasurer and Finance Committee Chair.

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Jennifer Lee

Senior Vice President, Chief Administrative and Financial Officer

Date of Hire: August 2012

Education: Bachelor of Science, Santa Clara University, Executive MBA, Santa Clara University

Previous Experience: Jennifer is a CPA and has over 20 years of experience in the Credit Union industry. She previously served as a Director for McGladrey & Pullen, providing audit and consulting services for Credit Unions in the western region for 13 years. Vice President/Controller for two years at Technology Credit Union.

Responsibilities: Accounting, Finance, Account Services, Card Services, Risk Management and Facilities

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Fred Gomes

Senior Vice President

Date of Hire: September 2006

Education: Bachelor degree from University of California, Davis and MBA from California State University, Chico, CA.

Mr. Gomes is a CPA and has 22 years credit union experience with public accounting firms of O'Rourke Sacher and Moulton and McGladrey & Pullen with the last eight years as partner in the Brisbane, California office. His background is in credit union accounting systems, human resources and all areas of operations. Mr. Gomes also serves on the Board of Directors of the San Mateo County Community College Foundation.

Responsibilities: Finance, Information Technology, Risk Management and Projects divisions

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Heidi Parks

Senior Vice President

Date of Hire: September 2001

Education: Bachelor of Business Administration from Simon Fraser University, B.C. Canada and an MBA with honors from St. Mary's College, Moraga, CA. Graduate of CUES CEO Institute program. Lean Six Sigma Green Belt certified.

Previous Experience: Previously employed for 10 years as the Vice President of Marketing for Delta Credit Union (now Envision Credit Union) in Vancouver, Canada. Served as a credit union marketing manager for the prior six years. Has a total of 35 years of experience in the credit union industry.

Responsibilities: Marketing, advertising, business development, corporate communications activities and research, strategic planning, Lean Six Sigma program/projects, Web site, financial planning, insurance, and human resources.

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John Haggarty

Vice President of Marketing and Digital Experience

Date of Hire: June 2001

Education: Bachelor of Arts degree (Economics), University of California Los Angeles, Master of Business Administration with an emphasis in Marketing from the University of San Francisco

Previous Experience: Mr. Haggarty has over 20 years of experience in the financial services industry ranging from sales and business development to marketing and advertising.

Responsibilities: Marketing, advertising, business development, corporate communications, brand management, product development, online and mobile banking.

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Phone: (650) 508-0300 ext 2611

Fax: (650) 595-2409

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Shalini Sahdeo Narayan

Vice President of Service Quality and Training

Date of Hire: April 2017

Education: Bachelor of Science from University of California, Davis and Master of Business Administration from the Graduate School of Management at the University of California, Davis.

Previous Experience: Over 16 years of experience in the financial services industry including marketing/ advertising, product management, and learning and development.

Responsibilities: Service Quality, Training, and Diversity Equity & Inclusion.

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Greg McCurdy

Vice President of Lending and Chief Lending Officer

Date of Hire: August 2009

Education: Mr. McCurdy holds a Master of Business Administration from St. Mary’s College and a bachelor's degree in Accounting from Utah State University. He is Lean Six Sigma Green Belt Certified

Mr. McCurdy began his career in the Savings and Loan industry and has been involved in residential and apartment lending for over 31 years. Prior to coming to Provident, he was the director of acquisitions and structured financing for the Lembi Group, an apartment acquisition company in the bay area. Prior to that, he was the Broker of Record, Manager and an MLO for HomeOwners Finance Center and before that; he was the Vice President of Secondary Marketing, East Bay Regional Sales Manager and Director of Strategic growth for Continental Savings of America.

Responsibilities: Real Estate and Consumer Lending (both Production and Operations), Loan Servicing, Collections, Secondary Marketing, Lending System Administration, and Records.

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Connie Finch

Vice President of Information Technology

Date of Hire: May 2000

Experience: 41 years experience in technology, including programming, business systems analysis, project management, database management, network management and security. Ms. Finch has served as a technology client advisory board member for Ongoing Operations and ACI Worldwide.

Responsibilities: IT software development, operations, service and support.

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Paul Reilly

Vice President of Retail Banking

Date of Hire: December 2002

Education: Bachelor of Science Degree from Embry-Riddle Aeronautical University, Master of Business Administration Degree from St. Mary’s College, Graduate of the Credit Union Executive Society's CEO Institute, Lean Six Sigma Green Belt, and FAA Certificated Instructor.

Previous Experience: Paul began his banking career in the savings and loan industry, and has worked in retail banking for over 20 years. Prior to working for Provident, Paul was the retail operations manager at Pan American Bank, FSB, and held other roles in audit and compliance. During his spare time, Paul is a Civil Air Patrol volunteer.

Responsibilities: Retail Banking, Contact Center

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Christine Keane

Vice President Risk Management

Date of Hire: September 1988

Previous Experience: 39 years of financial institution experience, including operations, information technology, training, audit, fraud investigation, regulatory compliance, and risk management.

Responsibilities: Risk management, regulatory compliance, audits, fraud investigation.

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Ganesh Raghavan

Vice President of Information Security and Infrastructure

Date of Hire: July 2020

Education: Master's degree in Computer Science & Management and certifications in Information Technology Service Management and Information Security.

Previous Experience: Over 25 years of Information Technology experience within the manufacturing, software, media, energy, and healthcare sectors. Held various leadership roles, such as Chief Information Security Officer (CISO) and Senior Director of Infrastructure and Operations, managed numerous global teams, and implemented a diverse range of security and infrastructure best practices and solutions.

Responsibilities:  Information Security, Network and Infrastructure

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Jim Traceski

Vice President of People

Date of Hire: August 2016

Education: Bachelor of Sciences (Marine Biology), Brown University

Mr. Traceski has over 40 years of Human Resources and Training experience in the US Navy, high tech industries, and professional services organizations.

Responsibilities:  Human Resources, Recruitment, Employee Relations, Payroll, Benefits, Safety & Workers' Compensation.

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