Department Directory
|
Contact Center (including Technical Support) |
Mon-Fri 7AM-7PM, Sat 9AM-5PM Toll Free from US and Canada only |
(800) 632-4600 |
|---|---|---|
|
Telephone Banking |
24 Hour Automated Account Access (PIN required) |
(800) 626-0224 |
|
Telephone Banking PIN Request |
Mon-Fri 7AM-7PM, Sat 9AM-5PM |
(800) 632-4600, Option 0 |
|
ATM and Debit Card PIN Changes |
Set up or change your card PIN (Personal Identification Number) |
(866) 985-2273 |
|
Credit Card PIN Changes |
Change your card PIN (Personal Identification Number) |
(888) 886-0083 |
|
Loan Center |
New Loans, loan applications, or existing loans Mon-Fri 8-6, Sat 8-2 |
(800) 632-4600, option 3 |
|---|---|---|
|
After Hours Loan Center |
New loans or loan applications |
(866) 564-9482 |
|
Visa 24-Hour Service: Classic, Provident College, and Share Secured Cards |
Account Balance, Payment Information |
(866) 820-4879 |
|
Visa 24-Hour Service: Gold and Platinum cards |
Account Balance, Payment Information |
(800) 790-7728 |
|
Visa 24-Hour Service: Cash Back, and Provident World+ Travel |
Account Balance, Payment Information For international calls please use (410) 902-8012 |
(855) 584-2950 |
|
Visa Credit Cards: Report Lost and Stolen Cards, Disputes, or Fraud |
Visa 24/7 Security Department |
(866) 820-4879 |
|
Visa Debit Cards: Report Lost and Stolen Cards |
Visa Debit Card 24/7 Security Department |
(888) 918-7773 |
|
Visa Debit Cards (PIN-Based): File Disputes or Report Fraud |
PIN-Based Transactions Only: Mon-Fri 8-6, Sat 9-2 |
(800) 632-4600 |
|
Visa Debit Cards (non-PIN): File Disputes or Report Fraud |
Signature-Based Transactions Only: 24/7 |
(888) 918-7773 |
|
Visa Debit/Credit Card Transaction Verification |
Calls from Visa security department verifying transactions |
(888) 918-7313 |
|
CURewards |
Earn reward points towards travel and merchandise with CURewards |
(800) 637-7728 |
|
DMV Specialist |
For questions about receiving your title on your vehicle when you've paid off your Provident Auto Loan |
(800) 632-4600 option 1-2122 |
|
Auto Shopping |
Help with finding and buying a new or pre-owned auto, and selling or trading in your old car, through our partners, at Autoland (online shopping site). |
(800) 234-6999 |
|
Proof of Insurance for your Auto Loan |
Fax us your required proof of insurance of your auto, or get more information, if you've applied for a Provident auto loans and we don't already have this information in file. |
(877) 550-5905, fax: (866) 227-1903 |
|
Proof of Insurance for your Mortgage, Equity Loan, or HELOC |
Fax us your required proof of insurance of your home, or get more information, if you've applied for a Provident real estate loan and we don't already have this information on file. |
(877) 531-3775 fax: (877) 506-1492 |
|
Loss Mitigation Programs |
Find a HUD-Certified housing counseling agency if you are looking for ways to prevent foreclosure on your home. |
(800) 569-4287 |
|
CO-OP ATMs and Shared branches |
Locate CO-OP ATMs and Shared Branches by zip code or city name. |
(888) 748-3266 (Site-COOP) |
|---|---|---|
|
CO-OP ATMs (Text Message) |
Text your location (address, intersection, or zip code) to MYCOOP from any mobile phone, and get back a text listing the closest CO-OP ATM locations. |
1-69-2667 (MY COOP) |
|
Investment Services |
Call for your free initial consultation |
(800) 656-4096 |
|---|---|---|
|
Financial Seminar Hotline |
Call to reserve your spot at our next financial seminar |
(800) 656-4096 |
|
Home Buying Seminar Hotline |
Call to reserve your spot at our next home buying seminar | (800) 632-4600, Option 1-2601 |
|
Provident Plus Insurance |
Get a free quote on Auto, Home, or Business Insurance, or on Pet Health Insurance, or learn more about insurance through Provident Plus094 | (800) 310-0395 |
|
Hospital Accident Protection |
Designed to help you defray the high cost of hospitalization as the result of an accident. Mon-Fri 7am-8pm CST, Sat 8:30am-5pm CST | (877) 517-0555 |
|
Accidental Death and Dismemberment (ADD) Insurance |
Accidental Death and Dismemberment (ADD) Insurance Group accident insurance that offers an extra measure of financial security for you and your family. Mon-Fri 7am-8pm CST, Sat 8:30am-5pm CST | (877) 309-6576 |
|
Credit Card Payment Protection |
Helps credit card holders safeguard their ability to make payments. | (800) 445-6500 |
|
Order New Checks |
Check ordering through Deluxe (you can also order checks through online or mobile banking) | (877) 838-5287 |
|
Bill Manager 24-Hour Phone Support |
For any questions or problems with your online bill payments | (800) 632-4600 |
|
Quicken Phone Support (Intuit) |
For general technical assistance and inquiries about the Quicken software. | (800) 446-8848 |
|
Quicken Phone Support (Provident) |
Mon-Fri 7am-7pm, Sat 9am-5pm | (800) 632-4600 |