Online and Mobile Banking Security
How we protect you online and on the go
Provident’s Digital Banking Basics
We take every precaution and implement safeguards to protect your accounts.
Encryption
Provident's online banking supports the latest AES 256 bit encryption to ensure a secure environment for your account access.
Enhanced Sign On
Authentication goes beyond just a user ID and password. We use Multi-Factor Authentication (MFA) and intelligent heuristics to detect anomalies in sign-in behavior.
Session Safety
Always sign off your banking session. If you forget, online and mobile banking will automatically end a session after a prolonged period of inactivity.
Secure Messages
The Message Center in Online Banking lets you exchange encrypted messages with us. This is the best way to contact Provident about your account.
Mobile Device Access
If your device is stolen, you can disable access to it and change your password and User ID from online banking or by calling our Contact Center.
Security Alerts
These alerts are sent automatically when any of the following information changes: contact information, ID, password, other credentials, or funds transfer.
Advanced Online Banking Features
Take your account security to the next level by setting up additional safety features and regularly monitoring your account activity.
Device Sign On History
Easily access and review your sign-on history anywhere, including your mobile device.
Account Alerts
Receive instant text or email alerts to stay on top of your account activity.
Card Controls
Set card transaction restrictions or lock your debit/credit card anytime.
Security News
Security
10.14.2025
5 Cybersecurity Tips to Protect Your Finances
Protect your accounts from scams
Security
10.01.2025
Explore Our New Security Center
We've redesigned our Security Center with new tools and information.
Security
08.27.2025
Smart Habits for Safe Online Shopping
Shop smarter and stay safer with simple habits to protect your money and personal info every time you shop online.
Online and Mobile Banking
Conveniently manage your accounts anywhere, anytime.