FAQs
Business owners or authorized managers can set approval requirements for specific users. When Dual Control is set for users, transfers will require approval from another authorized user before being processed.
Even the smartest, most trustworthy, and well-trained people can make mistakes. Having a system where someone checks the work of another adds an extra layer of scrutiny, making it easier to catch anything that looks off or wrong. Dual Control not only safeguards your business but also helps prevent unintentional errors or deviations from the standard process by employees.
No, there’s no fee for Dual Control. It is included in your Business Banking membership. To use this feature, simply set approval requirements for another user.
Business owners or users with managing access can designate which users need additional approval for transfers.
You can set approval requirements through the Users page in your online business banking account, accessible from the profile menu.
Yes, you can customize approval requirements for each user based on your business needs.