How to Reset Your Account Password
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On the sign on screen, select “Forgot Password?.”
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Fill in the all the required fields. Please note that you can type in your Member Number or Debit Card Number. Select the “Submit” button.
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As a security precaution, we will need to verify your identity. You can choose to receive a confirmation code by text message or by phone call. If you prefer to answer security questions, select the “I can’t be reached at any of these numbers” button.
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Enter the confirmation code you received and select submit.
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Create a new password that meets the criteria indicated. Type in the new password and confirm the new password. Select the “Set Password” button to complete your request.
