Balance Transfers

If I submit a balance transfer on my Provident credit card up to my max credit limit, will fees be added on top of my balance transfer amount an will my card be forced over my credit limit?

What are the requirements to use Provident's online and mobile banking balance transfer service?

What if my Provident credit card limit is $5,000 and I request a balance transfer of $4,000 the day after I conduct $1,000 worth of purchases, will Provident balance transfer fees be posted after the

What information will I need to complete a Provident credit card balance transfer request through online and or mobile banking?

What is the turnaround time for a Provident credit card balance transfer?

Can I transfer balances to my Provident Visa credit card?

Can I transfer balances non-credit card balances to my Provident credit card?

Are funds taken from my accounts immediately after I process a balance transfer via online or mobile banking?

Credit Card Alerts

Will I need to re-enroll in Visa Credit Card Alerts if I report my credit card as lost or stolen?

Why did I receive a Visa credit card alert hours or days after the transaction occurred?

Why did I not receive a Visa Credit Card alert when I expected one?

Where is my Visa Credit Card alert history located?

What happens if I am enrolled in Visa Credit Card alerts and I lose my mobile phone?

What are Visa Credit Card Alerts?

Can I enroll my debit card for Visa Credit Card Alerts?

What kind of alerts can I set-up for my Provident credit card?

Travel Notices

How can I notify Provident that I plan on using my credit card while traveling?

Payments

How can I make online payment(s) to my Provident Visa credit card?

Authorized Users

Is there a limit to how many authorized users I can have on my Provident credit card?

Do Provident credit card authorized users have the same privileges as the primary and/or joint owners?

I have existing authorized users on my Provident credit card, why don't I see them within online banking or the mobile app?

Am I able to add authorized Users to my Provident credit card in Online Banking or in my mobile app?

Can I update authorized user information on my Provident credit card at anytime?

Miscellaneous

What's the status of my credit card application?

What is the legal age for a member to apply for a loan or Visa?

What are the limits for the Visa cards we offer?

If my Visa credit card has been revoked for misuse, how long until consideration for re-instatement?

I was charged for a subscription that I canceled on my Provident credit card, what should I do next?

Do you offer secured Visa cards?

When will I receive my credit card?

When does Provident report a consumer loan delinquent to the Credit Bureau?

Can I use my Provident Visa Credit Card and Visa Debit Card over the Internet? Are there any online merchant limitations?