Payments by Phone and Mail

Payments By Phone

Need to make a fast electronic payment in addition to (or instead of) a recurring automated payment? Are you out and about, and don't have easy access to online banking? Make your payment by phone! Simply call us at (800) 632-4600 where a staff member will assist you with your payment. ¹⁴⁰
This service is available for all loan payment types. It can even be used to make deposits to your other Provident share accounts such as checking and savings.

Payments By Mail

If you'd prefer to mail your payment in through the postal service, here are the addresses:

For VIP, personal loan, auto loan, or mortgage loan payments, please send your check to:

Provident Credit Union
Attn: Payment Processing
PO Box 8007
Redwood City, CA 94063-0907

For Visa payments (including Equity Platinum Visa payments for HELOCs), please send your check to:

Provident Credit Union
Visa
P.O. Box 60510
City of Industry, CA 91716-0510