Credit Score F.A.Q.s

General

What is Provident's Credit Score tool?

What is a Credit Report?

There is a section on the site that features both Provident Credit Union product offers and financial education articles. Why am I seeing this?

Is there a fee to use Provident's Credit Score service?

How does Provident's Credit Score service differ from other credit scoring offerings?

Credit Score Details

How often is my credit score updated?

Will accessing Provident's Credit Score service impact my credit and potentially lower my credit score?

Credit Score Monitoring

Does Provident's Credit Score service offer credit report monitoring as well?

Credit Score and Loan Applications

Will Provident Credit Union use their Credit Score service to make loan decisions?

Data Security and Privacy

How does Provident's Credit Score service keep my financial information secure?

Will Provident's Credit Score tool share my credit score with Provident Credit Union?

How do I change my email address or other personal information?

Troubleshooting and Support

What if the information provided by Provident's Credit Score service appears to be wrong or inaccurate?

Why do credit scores differ?