Account Info & Access F.A.Q.s

Account Management

How can I withdraw money from my personal checking account?

How do I access my account?

How do I change my address?

How do I close my account?

How do I deposit money into my personal checking account?

How do I find my account number?

General

How do I find the nearest Provident community branch?

What are your hours?

What is a community branch?

What is Provident's holiday schedule in 2023?

What is a scheduled transfer?

Deposit Holds

How can I avoid having a hold placed on my deposit?

What does it mean if I receive a hold on my account after I have made a deposit?

When are funds available after deposit?

When are my funds available after deposit?

Checks

Can I get an official check in a community branch?

How do I stop payment on a personal check?

What alternatives does Provident offer to an official check?

Miscellaneous

What is the insurance limit?

What should I do if I get an unclaimed property notification from Provident?