Cybersecurity Awareness

One of the biggest online headaches out there is malware. Malware is sneaky software that can mess with your computer or phone, steal personal info, or even lock you out of your own files. The good news? Most malware infections can be avoided if you know what to look for.

1. Think Before You Click

   Think before you click that “urgent” email, prize, or too-good-to-be-true download? Probably trouble. Most malware starts with a simple click on something that looks harmless.
    

   Quick Tip

   If you’re not sure about a link, skip it and go directly to the website yourself.
    

2. Does Something Feel Off?

   Ever get an email that looks like it’s from your bank, a delivery company, or even a family member—but something feels off? That’s phishing. One wrong click and you’ve got malware.

   
   Quick Tip

   Always double-check the sender’s email address and be extra cautious with unexpected messages.
    

3. Hacking People, Not Computers

   Sometimes scammers don’t even need fancy tech. They might pretend to be tech support, your credit union, or even a coworker, pushing you to act fast.
    

   Quick Tip

   If someone pressures you to share info or click a link, slow down and verify who it is first.
    

4. False Trust

   Scammers love pretending to be financial institutions because people trust them. They’ll send fake emails, texts, or calls that seem real. They're trying to get your information or get you to download something.
    

   Quick Tip

   Provident Credit Union will never initiate contact to get your personal information. If you receive a suspicious email, delete it and contact us if you have any concerns. If you receive a suspicious call, hang up and call Provident directly at (800) 632-4600.
    

Everyday Ways to Stay Safe

Little habits go a long way in keeping your digital life safe. You don’t have to be a tech expert to avoid malware, you just need to slow down, stay alert, and make a few safe choices every day.

• Keep your software and antivirus updated

• Use strong, unique passwords + turn on MFA (multi-factor authentication)

• Back up your files regularly

• Think twice before clicking links or opening attachments

What to Do if You Get Malware

Do you think your device is infected? Don’t panic, but act fast. The faster you respond, the less damage malware can do.

• Disconnect from Wi-Fi right away

• Run an antivirus scan

• Change your passwords from another device

• Call your bank/credit union if you think your accounts are at risk If it’s serious, get professional help