Death of a Member

What to do and helpful tips



Tips on how to get started

We understand that a death in the family is a stressful time, and knowing what to do with their finances can be difficult to understand. Below are some tips that can help you navigate that process. Please contact us at (800) 632-4600 or visit us at one of our Community Branch locations. We are here to help.

What do do first

  • Contact us at (800) 632-4600 or visit one of our Community Branches. We may ask for your family members name, social security number, and banking information including account numbers

  • Obtain at least one certified copy of the death certificatre. You can send us a legible photo copy, however, we may require an original certified copy. Once we receive the death certificate, we may request additional documenation

Frequently Asked Questions