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Home Equity and HELOC F.A.Q.s

Provident is here to help

Answers to frequently asked questions about our Home Equity and HELOC products, how they work, how they can help you, and much more.

General

Accessing Your Equity

Taxes

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Home Equity and HELOC F.A.Q.s

Provident is here to help

General

What is a HELOC?

How can I apply for a Home Equity Loan or Line of Credit?

How do I reorder checks for my home equity line of credit?

What are the associated fees with a Home Equity Loan or Line of Credit?

Accessing Your Equity

How can I access my Home Equity Line of Credit?

What can I use my equity loan or line of credit on?

What sort of information about my home equity account can I access online?

How do I make a payment to my home equity loan or line of credit?

Taxes

Where can I view tax documents?

When will I receive my year-end statement of interest paid on my mortgage for tax purposes?

Why is the interest paid on my Form 1098 more this year than it was last year?

I still have an incomplete tax return I need to finish. Where is the link to TurboTax for the Web?

Will I receive any tax documents from Provident?

Will I continue to receive my paper tax documents if I view tax documents online?

How far back can I view my online tax documents?

Is there a fee to view tax documents online?

I've lost my paper tax form. Where can I get another copy?

How do I view and print my tax documents?