Mobile Banking F.A.Q.s

Provident is here to help

Answers to frequently asked questions about our mobile banking service, how it works, what you do, and much more.

What is Mobile Banking?

How do I update my Mobile Banking App?

Is Fingerprint and Face ID Sign-On available for all devices?

How do I remove Fingerprint and Face ID Sign-On if I've lost my phone?

How do I enroll in Fingerprint and Face ID Sign-On?

Can I enroll multiple devices for Provident''s Fingerprint and Face ID Sign-On?