Avoid Amazon Scams

Security

11.18.20

Avoid Amazon Scams


Amazon is one of the largest online retailers, making it no surprise that scammers are targeting shoppers. Here are some tips on how to avoid a scam and how to determine if an email, text or call is from Amazon.com.
  • Do not provide any sensitive information such as your social security number, tax id, bank account number, credit card information, mother’s maiden name, or password. Amazon will never ask you to disclose sensitive information.
  • Do not make any payments through a third-party website. A legitimate Amazon transaction will never occur on a website other than Amazon.com.
  • Do not send money by cash, wire transfer, PayPal, MoneyGram, or other means, including Amazon Payments to anyone you don’t know or whose identity you can’t verify.
  • Do not allow remote access to your device to anyone claiming to be from Amazon.
  • Do not open any attachments or click on any links from suspicious messages.
  • Increase the security of your account by enabling two-step verification.
  • Do not click on any emails or texts regarding an order confirmation for an item you did not purchase. Verify order information through your Amazon.com account only.  If the information does that match, then the message is not from Amazon.
  • Do not click on any emails or text messages that is requesting you to update your payment information for an order you placed or Amazon subscription service. Go to “Your Orders” on your Amazon.com account and if you are not prompted to update your payment information, then the message is not from Amazon.
  • Beware of emails or text messages that contain attachments or prompts to install software to your device.
  • Look out for any typos of grammatical errors in emails or text messages. This is an indication that the email or text message is not from Amazon.
  • Immediately report suspicious emails, phone calls, text messages or webpages to Amazon.
To learn more about how to report suspicious activity, click here.
To learn more about different types of Amazon scams, click here.

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