External Transfer Enhancements

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3.26.21

External Transfer Enhancements


We've made enhancements to our external transfer service to give you more flexibility and control over your money. You'll be able to transfer money with greater speed, ease, and convenience. With our enhanced external transfer service, users now have the option to verify their accounts immediately by entering their login credentials (user ID and password) from their other financial institution.204

How does this impact me?

This enhancement affects consumer accounts only. Business accounts are not impacted. This enhancement has relocated where you complete and set up your external transfers within online and mobile banking. You can access this service by selecting “Transfers” from the sub menu and then selecting “External Transfers.”

If you have external transfers or automatic payments already set up in online banking, you will need to do the following:

  1. Re-add any external accounts you currently have set up
  2. Reschedule any existing/recurring transfers or payments you have set up

Our current external transfer service will be available for a couple months, giving you the time you need to re-add your accounts and reschedule your transfers and payments.

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