Keep Track of Your Online Banking Sign-on


Keep Track of Your Online Banking Sign-on

You can now can view the history of your sign-on sessions. This new tool will assist you in identifying unrecognized access to your online account by displaying date, time, and devices that accessed your online account within the last 90 days.

How to Access Your Device Sign-On History

  • Simply sign on to online banking and select the Last Sign-On button located in the top header of the summary of balances page.
  • In Provident's mobile app, select the Last Sign-On link in the main menu.

What to Do If You Don't Recognize a Device Sign-On

  • Review your accounts for unauthorized transactions.
  • If you identify unauthorized activity on your account(s), send us a secure message by selecting Secure E-Mail from the left navigation menu in online banking, selecting Message Center from the navigation menu in the mobile app, or by calling (800) 632-4600.
  • Immediately change your password by selecting Manage Your Profile located on the left navigation menu.

We hope this new service provides you with peace of mind when managing your online accounts.

About Online Banking

Share this article

RSS Feed: Provident Member News

Right-click on this link and select the menu command that copies the link address to copy the RSS feed address, then paste it into your RSS feed reader of choice. Or you can click on one of the icons below to add it to your online reader or home page, if you use one of these sites:

Subscribe with Feedly Subscribe with INOREADER Subscribe with My Yahoo! Subscribe with Netvibes Subscribe with Protopage

You may also click normally on the link to open the feed in your browser or default RSS reader. Additional Provident RSS feeds can be found on our site map.

More Info: What's an RSS feed?