Types of Transfers You Can Make with Your Provident Accounts

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  Online Account Transfer Between Provident Accounts Online External Account Transfer (Outgoing and Incoming) Other Types of Automated Transfers and Direct Deposit Wire Transfer
Examples
  • Move funds between your Provident accounts
  • Move funds to other Provident accounts (Cross-account transfers)
  • Make payments to Provident loans (including principal-only payments to mortgages) or Provident credit cards by transferring from your checking or savings account
  • Move funds between your Provident checking or savings accounts and your accounts at other financial institutions
  • Make payments to Provident loans (including principal-only payments to mortgages) by transferring from your account at another financial institution
  • Make payments to your Provident mortgage or loan from accounts at other financial institutions
  • Make deposits to your savings and checking accounts at Provident.
  • Transfer funds for a down payment on a home purchase at another financial institution
  • Transfer funds from your Provident account to another financial institution outside of U.S.
  • Move funds between your Provident checking, savings, money market, business savings or checking, or liquid certificate and your accounts at other financial institutions
Attributes
  • Free
  • One-time or recurring
  • One-time advance set-up required for cross-account transfers
  • 24 hour access within online banking and mobile banking
  • E-mail alerts (set-up required)
  • Ability to transfer funds from a Provident checking, savings, money market, business account, or liquid certificate
  • No limits on transaction amounts
  • Regulation D restrictions apply
  • Free
  • One-time or recurring
  • One-time advance set-up required
  • 24 hour access within online banking and mobile banking (iPhone & Android Apps)
  • E-mail alerts (automatic)
  • Ability to transfer funds from a Provident Checking, Savings, Money Market, Business Savings or Checking account, or Liquid Certificate
  • Limited transaction amounts (see below)
  • Free
  • Recurring*
  • One-time advance set-up required
  • Limited transaction amounts (see below)

*A recurring electronic transfer is made through ACH (Automated Clearing House) on a regular basis (i.e. weekly, monthly, quarterly). For Direct Deposits the amount and account can be distributed among more than one account.

  • Fee applies (see Service Charge Schedule for details)
  • One-time or recurring*
  • Transaction amounts subject to approval
  • May move funds out of the U.S.

*A Wire Transfer is made as a one-time transfer or on a regular basis (i.e. weekly, monthly, quarterly) for the same amount and to the same account or beneficiary.

Initial Set-Up

For transfers between your own Provident accounts, no advance set-up is required. You can access this feature anytime on the “Transfers” page of online banking or within mobile banking under “Transfers”.

For cross-account transfers, advance set up is required. Obtain the online banking/Touch Tone Teller Cross Account Access Application (also available from within online banking on the “Transfers” page). Please allow a minimum of 1 business days for set-up. Once set-up is complete, transfers can be made within online banking and mobile banking.

Advance set-up must be completed on the "Transfers" page of online banking. Click on "Add a New External Account". Once your trial deposits are confirmed (allow 2-4 days) you can begin to transfer funds to and from your Provident account(s) and other financial institutions.
  • Use the Mortgage Payment Set Up form to set-up payments to your Provident mortgage from another institution. Please allow 10 business days for initial set-up after submitting your request.
  • Use the Automatic Transfer/Payment Set Up form to set-up transfers to your Provident accounts from another institution. Please allow 10 business days for initial set-up after submitting your request.
  • Use the Direct Deposit form to have funds delivered directly from your employer or benefactor into your Provident account. Submit the form to your employer or organization that sends or deposits your pay.
  • To transfer funds from Provident to another financial institution, refer to our External Account Transfers service available through online banking. You may also call (800) 632-4600, visit a branch, or send a secure message through online banking to obtain a copy of the form.
Obtain the one-time wire transfer form within online banking by clicking on the "Wire Transfers" link in the center of the "Transfers" page. Or you may call (800) 632-4600, visit a branch, or send a secure message through online banking to obtain a copy of the form.
How to Transact Make transfers to your other Provident accounts or make cross-account transfers (to other accounts at Provident) using the “Transfer” page within online banking or “Transfers” button in Mobile Banking.

Once you set-up your external transfer account, you can make to and from payments/transfers using the “Transfers” page in online banking.

Mobile banking (iPhone & Android Apps): Click on the “Transfers” button (iPhone) or “Transfer Funds” (Android). Currently transfers can only be set up on your mobile device for same day.

Designate transfer amounts on form. These amounts will be automatically transferred on the dates you specified on your form.

To make transfer changes, a new form will need to be completed. Please use our External Account Transfers service as an alternative self-serve method.

Complete form and designate transfer amounts. These amounts will automatically be transferred on the date(s) you specify on the form.

Self-serve feature not available within online banking or mobile banking.

How Long Will It Take? Transfer occurs immediately.

Transactions initiated before 12 P.M. PST will be sent on the same day and anything after 12 P.M. PST will be sent the following day. Transfers will not take place on weekends or major holidays.

  • Incoming transfers: Allow 3-5 business days
  • Outgoing transfers: Allow 2 business days
  • Transfers from an external account to a Provident account will initially take up to 10 business days to set-up.
  • Direct Deposit transfers can take up to 60 days depending on your employer or organization that sends or deposits your pay.
  • For external transfers (debits), it takes up to 10 business days to initially verify an external account for the first time. Once verified, transfers made from your Provident account to your savings or checking at another financial institution will arrive within 2 business days.

Recurring or scheduled transfers will be made to your Provident or other financial institution account on your selected date.

Outgoing wires:  Both domestic and international wires must be received and verified by 12 P.M. PST to be processed the same day. A confirmation number will also be e-mailed to you upon successful completion of your wire. Typically, you will receive same day credit at the other financial institution.

E-mail Notifications Yes (set-up required) Yes  (automatic) No No
Minimum Transfer Amount per Month None None None None
Maximum Transfer Amount per Month None
  • Incoming transfer for any consecutive 30 days: $10,000
  • Outgoing transfer for any consecutive 30 days: $10,000
  • Amounts Subject to Approval
  • Accumulator (deposit  only) limited to $3,000
Amounts subject to Approval
Maximum Transfer Amount per Day Up to available balance
  • Incoming: $5,000
  • Outgoing: $5,000
Amounts Subject to Approval Amounts Subject to Approval
Maximum Number of Transactions per Day
  • Regulation D restrictions apply*

* Withdrawals from a Provident savings account using this method count toward your limit of 6 withdrawals per month).

  • Regulation D restrictions apply*

* Withdrawals from a Provident savings account using this method count toward your limit of 6 withdrawals per month).

  • Regulation D restrictions apply*

* Withdrawals from a Provident savings account using this method count toward your limit of 6 withdrawals per month).

Amounts Subject to Approval
Maximum Number of Transactions per Month
  • Regulation D restrictions apply*
  • Not all accounts are eligible for transfers

* Withdrawals from a Provident savings account using this method count toward your limit of 6 withdrawals per month).

  • Regulation D restrictions apply*
  • Not all accounts are eligible for transfers

* Withdrawals from a Provident savings account using this method count toward your limit of 6 withdrawals per month).

  • Regulation D restrictions apply*

* Withdrawals from a Provident savings account using this method count toward your limit of 6 withdrawals per month).

Amounts Subject to Approval
Set-Up Fee None None  None None
Per Transaction Fee – Incoming None None None None
Per Transaction Fee – Outgoing None  None None Yes (see Service Charge Schedule for current domestic and international wire fees)
Non-Sufficient Funds/Overdraft Fee Yes (see Service Charge Schedule) Yes (see Service Charge Schedule) Yes (see Service Charge Schedule) N/A
Cancellation Fee None None  None None