Digital Wallet F.A.Q.s

General

Do I need to be connected to the internet when using a digital wallet app?

What is Apple Pay?

Can my Provident World+ Travel credit card be used with Digital Wallets?

How do I replace my old Provident card with my new card on Apple Pay, Samsung Pay or Android Pay?

How does my Apple, Samsung, or Android device transmit payment details?

Is Apple Pay, Samsung Pay, and Google Pay free?

What is a digital account number?

What is Samsung Pay?

What number do I call if I cannot set up my digital wallets?

Will merchants receive my physical card number?

Does Provident protect my virtual cards?

Am I able to opt out of Apple Pay, Samsung Pay, and Google Pay at any time?

Which Provident card can I use with Apple Pay, Samsung Pay or Google Pay?

Apple Pay

Will all merchants accept Apple Pay?

Does Apple Pay show my Provident credit and debit card transactions?

How do I add my physical credit or debit card to Apple Pay®?

How do I pay using my cards on the Apple Watch?

If I erase my iPhone, does that cancel my physical cards, or can I continue to use them?

What is a Device Account Number?

What type of device do I need to use Apple Pay?

Which credit and debit cards are eligible for Apple Pay?

Why am I being asked to provide additional information to verify my card?

Will the card image in Apple Pay match my physical card?

Google Pay

What is Google Pay?

How do I get Google Pay?

Where can I use Google Pay?

Which devices are compatible with Google Pay?

How do I add my eligible Provident cards to Google Pay?

Which Provident cards can I add to Google Pay?

Can I add multiple Provident cards to Google Pay?

What if my device is lost or stolen?

Why am I being asked to verify my Provident card?