Protection Against Overdrafts
Bouncing a check or not having enough money in a checking account to cover a purchase is something we all want to avoid. The best way to do this is good account management, but sometimes, mistakes happen. Provident understands this and we offer many safeguards to aid you in preventing overdrafts, and the fees and hassles that come along with them.
- Automatic transfers from your Provident savings account, another checking account, or a money market account.
- Automatic charge to your Provident Visa® card2,3
- Automatic charge to your VIP Line of Credit
These options are pre-designated by you. You can choose which accounts to use and the order from which they are drawn. If you have not already done so or would like to change your options, call us at (650) 508-0300 or (800) 632-4600.
- Serves as a safety net if other overdraft options are not available
- Provident can pay overdrafts up to your established Courtesy Pay limit if your account is in good standing
- There is a fee assessed for each Courtesy Pay transaction4
- You are only charged the fee when Courtesy Pay is used
- You have 30 days to bring your account balance positive
- You can opt out of Courtesy Pay at any time by notifying us
Ways to monitor your accounts and avoid overdrafts:
- Free Account Manager for 24/7 online account access
- Free account balance alerts sent to your e-mail for notification of low balances — available through Account Manager
- Free bill payment alerts — within our Bill Manager bill pay service
- Free Mobile Banking5 — visit providentcu.org on your mobile device and sign on to Account Manager or download the Mobile Finance Manager software
- Free Touch Tone Teller — call (800) 626-0224
Use these services — as well as your account statements — to review your account status on a regular basis. You'll receive a notification if your overdraft protection or Courtesy Pay has kicked in.
Sign up for online banking to monitor your accounts today. Questions? Concerns? Contact us at (650) 508-0300 or (800) 632-4600 and we'll be happy to help!
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1 Free with the exception of Simply Free Checking, which has a $4.00 charge per item covered.2 Overdraft to a Visa credit card is available for checks and ACH auto-debits and not available to cover overdrafts caused by automatic loan payments, online bill payments and signature or PIN-based Visa Check Card transactions.3 Normal finance charges apply.4 $23.00 charge per item covered and counts against your Courtesy Pay limit.5 Your mobile phone carrier may apply separate charges for data services. |
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This credit union is federally insured by the National Credit Union Administration (NCUA).  |
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