Main Provident Credit Union Numbers
| Service
| Details |
Phone |
| Call Center |
Personal Telephone Service
Mon-Fri 8-6, Saturday 9-1 |
(650) 508-0300 or
(800) 632-4600 |
| Touch Tone Teller |
24 Hour Automated Account Access (PIN required) |
(800) 626-0224 |
Touch Tone Teller
PIN Request |
M,T,Th,F 8-6, Wed 9-6 |
(650) 508-0300 or
(800) 632-4600,
option 0 |
| Job Hotline |
Current Provident job openings |
(650) 508-0300 or
(800) 632-4600,
option 1-2404 |
Loans & Credit
| Service
| Details |
Phone |
| Loan Center |
New loans, loan applications, or existing loans
Mon-Fri 8-6 |
(650) 508-0300 or
(800) 632-4600,
option 3 |
After Hours
Loan Center |
New Loans or loan applications |
(866) 564-9482
|
| Visa Classic 24-Hour Service |
Account Balance, Payment Information |
(800) 654-7728 |
| Visa Gold & Platinum 24-Hour Service |
Account Balance, Payment Information |
(800) 790-7728 |
| Visa Security |
To report a lost or stolen Visa card |
(800) 449-7728 |
| DMV Specialist |
For questions about receiving title on your automobile when you've paid off your Provident auto loan. |
(650) 508-0300 or
(800) 632-4600,
option 1-2122
|
| Auto Shopping |
Help with finding and buying a new or pre-owned auto, and selling or trading in your old car, through our partners at Autoland (Online Auto Shopping site). |
(800) 234-6999
|
Proof of Insurance
(Auto or Mortgage) |
Information about how to provide required proof of insurance, if you've applied for a Provident auto loan or mortgage and we don't already have this information on file. You can also take care of it online at imcovered.com/providentcu. |
(866) 256-7021
fax:
(866) 884-2609 |
| Loss Mitigation Programs |
Find a HUD-certified housing counseling agency if you are looking for ways to prevent foreclosure on your home: |
(800) 569-4287 |
Locations
| Service
| Details |
Phone |
| CO-OP® ATMs |
Locate CO-OP ATMs by Zip code or city name |
(888) SITE-COOP
(888) 748-3266 |
| CO-OP® ATMs (Text Message) |
Text your location (address, intersection, or zip code) to MYCOOP from any mobile phone, and get back a text listing the closest CO-OP ATM locations.* |
69-2667 (MYCOOP) |
| CU Service Centers® Locations |
Locations by Caller ID or area code and prefix |
(888) CU-SWIRL
(888) 287-9475 |
Other
| Service
| Details |
Phone |
| Financial Planning |
Call for your free initial consultation |
(650) 508-7222 or
(800) 656-4096 |
| Financial Planning Seminar Hotline |
Call to reserve your spot at our next Financial Planning seminar. |
(650) 508-7222 or
(800) 656-4096 |
| Home Buying Seminar Hotline |
Call to reserve your spot at our next Financial Planning seminar. |
(650) 508-0300 or
(800) 632-4600,
option 1-2601
|
| Provident Plus Insurance |
Get a free quote on Auto, Home, or Business Insurance, or on Pet Health Insurance, or learn more about insurance through Provident Plus.** |
(800) 310-0395 |
| Dental Benefits Plus |
Learn more about Provident's preferred dental plan, offered to all Provident members. |
(800) 818-PLUS
(800) 818-7587 |
| Order New Checks |
Check ordering through Deluxe
(you can also order online through Account Manager) |
(877) 838-5287 |
| Bill Manager 24-Hour Phone Support |
For any questions or problems with your online bill payments |
(877) 705-2453 |
| Quicken Phone Support (Intuit) |
For general technical assistance and inquiries about the Quicken software. |
(800) 4-INTUIT
(800) 446-8848 |
| Quicken Phone Support (Provident) |
Mon-Fri 5am-7pm, Sat 7-4, Sun 9-6
For issues related to data downloads and transactions. |
(877) 401-5689 |
* Like CO-OP Network ATMs, 69-2667 (MYCOOP) is a surcharge-free service. But check with your mobile phone provider as standard text messaging rates apply. And don't worry, you won't receive any unsolicited messages by using this service. See Terms and Conditions. ** These insurance products are sold through Provident Plus Insurance Agency. Insurance products are not deposits of Provident Credit Union and are not protected by the NCUA. They are not an obligation of or guaranteed by Provident Credit Union and may be subject to risk. Any insurance required as a condition of an extension of credit by Provident Credit Union need not be purchased from Provident Plus Insurance Agency and may be purchased from an agent or an insurance company of the customer's choice. Provident Plus is a wholly-owned subsidiary of Provident Credit Union. Business conducted with Provident Plus Insurance Agency is separate and distinct from any business conducted with Provident Credit Union.
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